Quality and security certification
CRIF has always paid the utmost attention to and invested in quality and security, as they are fundamental components to its mission and an integral part of its values and corporate culture.
ISO 9001:2008 certified Quality Management System
CRIF SpA, CRIF Services SpA, CRIBIS Credit Management SrL, CRIBIS D&B Srl and CRIF REAL ESTATE ADVISORY Srl have received UNI EN ISO 9001:2008 quality certification from the international certification body DNV (Det Norske Veritas).
A certified quality management system is a critical requirement for the management of company processes, and for improving the effectiveness and efficiency of developing products and delivering services, ultimately aimed at achieving maximum customer satisfaction.
Information security - ISO 27001:2013 certification
CRIF SpA has also obtained ISO 27001:2013 security certification from DNV.
Certification of the Information Security Management System is aimed at protecting data from internal and external threats in order to ensure data integrity, confidentiality and availability, and to guarantee clients, whether they be credit institutions, companies or private citizens, that CRIF has adopted adequate internal processes and measures to protect their information and to minimise any potential security risk.
Software Development - CMMI Maturity Level 3 certification
CRIF SpA; IT Solutions has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration for Software Application Development by QAI India Limited, which certifies process optimization for the development of software applications. This is a further guarantee to clients of the quality of CRIF’s management of its activities, and of the quality of its results.
Payment Card Industry - Data Security Standard
CRIF has obtained PCI-DSS (Payment Card Industry – Data Security Standard) certification for the management of credit cards, an essential requirement for affiliation with the major international brands Visa, Mastercard and American Express. Compliance with the standard ensures maximum security and reliability of the CRIF services payment management process for payments made by credit card.
Business Continuity: managing its work and safeguarding that of its clients
In order to protect its clients and to provide a high quality service, both from a qualitative and quantitative point of view, the CRIF Group has adopted a Business Continuity Management system, which ensures the business continuity of its companies, even in the case of various kinds of critical events (including technological, structural, organisational).
The CRIF Group Business Continuity Management system was developed according to the BS25999 standard and with constant reference to Banca d’Italia directives so as to produce a result for its clients which is compliant with binding obligations.
Occupational health and safety - OHSAS 18001 certification
CRIF Spa, CRIF Services Spa, CRIBIS Teleservice srl and CRIBIS D&B Srl are OHSAS 18001 certified, where OHSAS 18001 is the international standard for occupational health and safety.
OHSAS 18001 certification, held by relatively few companies in Italy, verifies the voluntary application of a system which guarantees due diligence in relation to the health and safety of the workers within the company as well as compliance with binding regulations, and demonstrates the commitment of the company to its employees, who work on a daily basis for the success of the CRIF Group.